The C2S blog draws on the arts, the social and biological sciences to explore the many meanings of health and "dis-ease." Designed to be a locus where patients, their families and professionals can meet on a level playing field, it is the natural off-shoot of the Cell 2 Soul Online Journal. We encourage the submission of ideas, essays, poems, stories, humor, and timely reviews relating to the humanities and health care.
Trying to make a doctor’s appointment with a group practice, 13 minutes of nonstop recorded repetition (3-4 times each sentence).
“Your call is very important to us and we look forward to speaking with you. We know your time is valuable and assistance is just a moment away. We apologize for the delay. We’re experiencing a high call volume. A representative will assist you momentarily.” And this nugget of intimidation: “If you choose to hang up, you’ll lose your place in line.”
They say the call may be recorded. Oh yes, oh please, oh yes!
Jane Seskin is a clinical social worker and the author of Witness To Resilience: Stories of Intimate Violence. Her experiences calling a doctor's office led to this fine piece that appeared In the NY Times, May 23, 2016. Jane is a C2S reader, and her piece is published with her approval.